Offer real-time assistance remotely
Manage conversations across email, chat, phone, web, and social media on your helpdesk from wherever you are – all you need is a laptop or a cellphone.
Automate routine workflows
Let your support operations run on autopilot while you focus on having meaningful conversations.
Deflect common customer questions
Document FAQs, how-tos, and help-guides to help your customers and your team find answers quickly.
Gather insights effortlessly
Keep tabs on team and agent workload and performance with custom reports and live-dashboards that capture data in real-time.
Avis
Il n’y a pas encore d’avis.